Google conducted a study for over 2 years and they conducted 200+ interviews with employees. They looked at more than 250 attributes of 180+ active Google teams.
Who vs. How
One of the key findings was that it mattered more how the team interacts than who was in the team. At first, this seemed counter-intuitive since the expectation was that rock star engineers would automatically generate awesome products. But it turns out that the following 5 pillars were more important for the team’s success.
Among the 5 key findings of the study, the psychological safety aspect was most important.
- Psychological safety: Can we take risks on this team without feeling insecure or embarrassed?
- Dependability: Can we count on each other to do high-quality work on time?
- Structure & clarity: Are goals, roles, and execution plans on our team clear?
- Meaning of work: Are we working on something that is personally important for each of us?
- Impact of work: Do we fundamentally believe that the work we’re doing matters?